5 software update, 6 how to proceed in case of repair – VEGA POINTRAC 31 Foundation Fieldbus User Manual
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9 Diagnostics and service
POINTRAC 31 • Foundation Fieldbus
41779-EN-131119
When loading on site, first of all the order data must be downloaded
from the Internet (see operating instructions manual "Electronics
module").
9.5 Software update
The following components are required to update the sensor soft-
ware:
•
Sensor
•
Voltage supply
•
Interface adapter VEGACONNECT
•
PC with PACTware
•
Current sensor software as file
You can find the actual sensor software as well as detailed infor-
mation of the procedur" and
"Software".
You can find information about the installation in the download file.
Caution:
Instruments with approvals can be bound to certain software ver-
sions. Therefore make sure that the approval remains effective with a
software update.
You can find detailed information on
"Approvals".
9.6 How to proceed in case of repair
The following procedure refers only to the sensor. Should a repair
of the source container be necessary, you can find the respective
instructions in the operating instructions manual of the source con-
tainer.
You can find a repair form as well as detailed information on how to
pr and "Forms and certifi-
cates".
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
the return shipment. You can find the agency on our home page