8 software update, 9 how to proceed in case of repair – VEGA VEGABAR 83 Modbus and Levelmaster protocol - Operating Instructions User Manual
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8 Diagnosis, asset management and service
VEGABAR 83 • Modbus and Levelmaster protocol
46295-EN-131107
In Ex applications, only instruments and electronics modules with ap-
propriate Ex approval may be used.
If there is no electronics module available on site, one can be ordered
from the agency serving you.
Ordering and exchange are possible with or without sensor serial
number. The electronics module with serial number includes order-
specific data such as factory setting, seal material etc. These are not
included in the electronics module without serial number.
The serial number is stated on the type label of VEGABAR 83 or on
the delivery note.
You can find detailed information on the electronics exchange in the
booklet "Operating instructions for electronics module VEGABAR
series 80".
8.8 Software update
The following components are required to update the sensor soft-
ware:
•
Sensor
•
Voltage supply
•
Interface adapter VEGACONNECT
•
PC with PACTware
•
Current sensor software as file
You can find the actual sensor software as well as detailed infor-
mation of the procedur" and
"Software".
You can find information about the installation in the download file.
Caution:
Instruments with approvals can be bound to certain software ver-
sions. Therefore make sure that the approval remains effective with a
software update.
You can find detailed information on
"Approvals".
8.9 How to proceed in case of repair
You can find a repair form as well as detailed information on how to
pr and "Forms and certifi-
cates".
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
the return shipment. You can find the agency on our home page