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VTech DS6522-3-32-4 Abridged manual User Manual

Page 12

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I don’t know how to search for or add new devices on my cell phone.

Most cell phones have the Bluetooth feature in the connection or setup menus.

Please refer to the user’s manual of your cell phone.

In general, press the menu key on your cell phone, then look for the Bluetooth

menu in the settings or connection menu. In the Bluetooth menu, select the option

to search for or add new devices.

The PIN on the telephone base does not work.

Make sure you enter the correct PIN. The default PIN is

0000.

Can the DS6520/DS6521/DS6522 help the poor cell phone reception in

my house?

If your cell phone has poor reception in your home, the

DS6520/DS6521/DS6522

cannot improve the reception. However, if there is a location in your house with

better reception, you can leave your cell phone at that location while you use the

DS6520/DS6521/DS6522 cell line. In order for this to work, the telephone base

must be within 30 feet of the cell phone.

My telephone does not work at all.

Make sure the battery is installed and charged correctly. For optimum daily

performance, return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by

a wall switch.

Make sure the telephone line cord is plugged firmly into the telephone base and

the wall jack.

Unplug the electrical power to the telephone base. Wait for approximately

5 seconds, then plug it back in. Allow up to one minute for the cordless handset

and telephone base to synchronize.

Charge the battery in the handset for up to 2 hours.

If the battery is completely depleted, charge the handset for at least 30 minutes

before use.

Remove the battery and then install it again. If that still does not work, it may be

necessary to purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working

telephone. If the other telephone does not work, the problem is probably in the

wiring or telephone service. Contact your telephone service provider.

I cannot dial out.

Try all the above suggestions.

Make sure there is a dial tone before dialing. It is normal if the handset takes a

second or two to synchronize with the telephone base before producing a dial

tone. Wait an extra second before dialing.

If other telephones in your home are having the same problem, the problem is in

the wiring or telephone service. Contact your telephone service provider (charges

may apply).

Eliminate any background noise. Mute

the cordless handset before dialing, or dial

from another room in your home with less background noise.

If you have changed your telephone service to digital service from a cable

company or a VoIP service provider, the telephone line may need to be rewired

to allow all existing telephone jacks to work. Contact your service provider for

more information.

The answering system does not answer after correct number of rings.

Make sure the answering system is on. When the answering system is on, the

handset shows

ANS ON and the /ANS ON/OFF light on the telephone base is on.

If toll saver is selected, the number of rings changes to two when there are

new messages.

If the memory is full or the answering system is off, the answering system

answers after 0 rings. In some cases, the answering system is affected by the

ringing system used by the telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your

answering system answers before your voicemail answers. To get help with your

voicemail settings, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting

the fax machine. If that solves the problem, consult your fax machine

documentation for information on compatibility with answering systems.

The answering system does not record messages.

Make sure the answering system is on.

Make sure the memory of the answering system is not full. When the answering

machine memory is full, it does not record new messages until some old

messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your

answering system answers before your voicemail answers. To determine how

many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting

the fax machine. If that solves the problem, consult your fax machine

documentation for information on compatibility with answering systems.

The messages on the answering system are incomplete.

If a caller leaves a very long message, part of it may be lost when the answering

system disconnects the call after the preset recording time.

If the memory on the answering system becomes full during a message, the

answering system stops recording and disconnects the call.

If the caller’s voice is very soft, the answering system may stop recording and

disconnect the call.