Ohaus PIONEER ANALYTICAL AND PRECISION BALANCES Manual fr - Manual (Page 9)

EN-7 Pioneer ™
5.0 MAINTENANCE
5.1 Troubleshooting
Symptom Possible Cause Remedy
Cannot turn on No power to balance Verify connections and voltage.
Poor accuracy Improper calibration
Unstable environment Perform calibration
Move balance to suitable location
Cannot calibrate Unstable environment
Incorrect calibration masses Move the balance to suitable location
Use correct calibration masses
Cannot access mode Mode not enabled Enter menu and enable mode
Cannot access unit Units not enabled Enter menu and enable units
Err 5 Average Piece Weight too small Add additional samples
Err 7.0 Time out
Err 8.1 Pan has load during power on Remove weight from pan and re-zero.
Err 8.2 Pan was removed prior to power on Install pan and re-zero.
Err 8.3 Weight on pan exceeds capacity Remove weight from the pan
Err 8.4 Pan was removed during weighing Re-install pan
Err 9.5 Factory calibration data corrupted Contact the authorized dealer
Err 9.8 Factory calibration data corrupted Perform calibration
Error 53 EEPROM Checksum error Contact the authorized dealer
REF Err Reference Weight is too small Add additional samples
LOWREF Reference Weight is too low for accurate
parts counting or percent weighing. Add additional samples or continue to weigh
with less accurate results.
5.2 Service Information
If the troubleshooting section does not resolve or describe your problem, contact your authorized Ohaus service
agent. Please visit our web site, www.ohaus.com to locate the Ohaus office nearest you.
5.3 Accessories
Security device 76288-01
Auxiliary Display PAD7
Density Determination Kit Contact Ohaus (0.1mg and 1mg models only)
Printer – Thermal Contact Ohaus
Printer - Impact Contact Ohaus
Cable Kit – Thermal Printer Contact Ohaus
Cable Kit - Impact Printer Contact Ohaus
Data collection Software SW12W