Troubleshooting – Blue Ox BXW2004 User Manual
Page 7
SwayPro™ Owner’s Manual & Installation Instructions
405-0291 Rev G
Page 7 of 10
8/16/13
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Troubleshooting
Issue: After coupling the trailer to the hitch head, the tow vehicle squats and the front of the trailer dips.
Resolution: If necessary, raise the chains of the spring bars up by one link.
Issue: After coupling the trailer to the hitch head, the tow vehicle is level but the front of the trailer dips.
Resolution: Adjust the hitch mount receiver higher. Each adjustment up or down equals 1-1/2”.
Issue: There is excessive sway.
Resolution: Excessive sway may indicate that the trailer is improperly loaded. As a guideline, the tongue
weight should be 10-15 percent of gross trailer weight. If it is not, redistribute the weight
accordingly. If you encounter continuous sway or swaying that does not dissipate quickly, adjust
the load.
Issue: The ride is excessively rough.
Resolution: Spring bar chains are too tight or the spring bars are too stiff for your tongue weight. Be sure the
spring bar chains are set properly. Verify that the spring bars are properly rated for your tongue
weight.
Issue: The head unit isn’t clearing the bottom of the tongue during tight turns and backing up.
R
esolution: If the tongue of the trailer is 5” or wider, a hitch ball with a rise may be required
.