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After-sales service and application service – Bosch Indego User Manual

Page 32

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32 | English

F 016 L70 825 | (23.11.12)

Bosch Power Tools

After-sales Service and Application
Service

www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.

Additionally be aware of your product’s software version (see
Menu > Settings > System Options > Info”).

Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Tel. Service: (0844) 7360109
Fax: (0844) 7360146
E-Mail: [email protected]

Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888

Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au

Garden product
leaves ragged finish

Height of cut too low

Increase height of cut

Cutting blade blunt

Replace the blade

Possible clogging

Check underneath the garden product and clear out
as necessary (always wear gardening gloves)

Areas left uncut

Time slot not long enough for garden size

Incease mowing time slot

Battery duration

Contact your Bosch Service Centre

Distance between obstacles sourrounded by
perimeter wire is less than 1 m

Increase distance between perimeter wire

Note: Obstacles with a height of more than 6 cm do
not require to be wired

Rough lawn conditions

Increase/decrease cutting lane proximity from “mow
settings”

Excessive vibra-
tions/noise

Blade nut/bolt loose

Tighten blade nut/bolt

Cutting blade damaged

Replace the blade

No charging proce-
dure possible

Charging pins corroded

Clean the charging pins

Possible internal fault

Contact your Bosch Service Centre

Garden product un-
able to dock

Perimeter wire not correct aligned

Check perimeter wire and align it

The LED on the
docking station does
not light up

Mains plug of power supply not plugged in
(properly)

Insert mains plug (fully) into the socket outlet

Possible faults with the socket outlet or mains
cable

Have the mains voltage supply checked by an author-
ized electrician

Power supply or docking station fault

Have the power supply or docking station checked by
your Bosch Service Centre

Problem

Possible Cause

Corrective Action

OBJ_BUCH-1573-003.book Page 32 Friday, November 23, 2012 9:10 AM