Acnodes KDM 7198 User Manual
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KDM-7190/8/16 series User’s Manual
4.12 Troubleshooting
1. The computer boot up fine, but keyboard doesn’t work
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PS/2 keyboard or PS/2 mouse port is not designed for Hot Plug. USB
mouse and keyboard can Hot Plug, but need to wait few seconds for
Computer bus emulations.
f
Don’t press any keys on the keyboard while the selected computer is
booting up. Otherwise it might cause the keyboard error or keyboard is not
detected at Host side.
f
Make sure the keyboard works when directly plugged into the computer.
f
Try a different keyboard, but use only 101, 102 or 104-key keyboard.
2. The Mouse is not detected during PC boot up
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Make sure to plug in mouse first, and then plug in keyboard.
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Make sure the USB or PS/2 mouse works when directly plugged into the
computer.
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Avoiding moving the mouse or pressing the mouse buttons when
switching ports.
3. No video signal display on the remote monitor
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Please go to check all of VGA cables & connector are firmly connected.