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Where to get help – Epson Stylus C86 User Manual

Page 30

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30

Solving Problems

Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic
support services and automated telephone services listed below.

To speak to a technical support representative, dial:

U.S.: (562) 276-7525, 6

AM

to 8

PM

, Pacific Time, Monday through Friday

and 7

AM

to 4

PM

, Saturday.

Canada: (905) 709-2567, 6

AM

to 6

PM

, Pacific Time, Monday through

Friday.

Toll or long distance charges may apply.

Please have the following information ready:

Product name (Epson Stylus C86)

Product serial number (located on the back of the printer)

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration and operating system version

Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from the Epson
Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for dealer referral.

Service

Access

World Wide
Web

From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.

Automated
Telephone
Services

A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your Epson SoundAdvice

SM

Express Code is 70535. Use this code to quickly select the Stylus C86
in SoundAdvice.