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Troubleshooting – Yamaha CRW2100SX User Manual

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Troubleshooting

Please also refer to the YAMAHA CD-R/RW Drives web site for more information.

YAMAHA CD-R/RW Drives web site URL:
http://www.yamaha.co.jp/english/product/computer/
Europe: http://www.yamaha-yste.com/

The drive does not power up.

● Make sure that the drive is properly connected to a “live” AC outlet using the

supplied power cable. If necessary, reconnect the cable.

● Make sure that the front panel POWER switch is depressed. As long as the LED

on the front panel lights up or blinks in green or orange, the drive is successfully
turned on. There may be no hardware trouble (P. 28). If you cannot see the LED
activity, consult your nearest Yamaha dealer for repair.

The computer does not start up.

● Is the SCSI card installed correctly? Please read the documentation that came with

your SCSI card for details.

The CRW2100SX drive is not recognized.

● Is the drive’s power cable attached correctly, and does the drive power up? Also, is

the SCSI cable connected correctly?
If the system has started up normally, you will be able to see the CRW2100SX
drive and SCSI card listed in Control Panel | System | Device Manager tab. The
drive will be listed as “Yamaha CRW2100S” when you double-click on CDROM
and the SCSI card will be listed when you double-click on SCSI controllers.
(→P. 22)
When you power up your computer, you can access the machine’s hardware SCSI
BIOS settings before Windows is loaded. You can set your computer to recognize
the SCSI card and CRW2100SX drive in the BIOS.

n Generally, the BIOS (Basic Input / Output System) is a small program that resides on

a ROM chip on the computer’s motherboard as well as on some expansion cards. It
checks the system and its devices (such as serial ports and hard disk controllers)
before loading the operating system (OS).

● Are you using the correct SCSI driver (mini-port driver)?

If the SCSI card has not been installed correctly under Windows 95/98/98 Second
Edition/NT/2000, make sure that you have installed the most recent SCSI driver
supplied by the SCSI card manufacturer.
For information about the latest version of driver, please contact the respective
SCSI card manufacturer.