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8 accessing netatlas, 9 troubleshooting – ZyXEL Communications ZyXEL Dimension ES-2024A User Manual

Page 8

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NetAtlas Enterprise Ethernet Switch Manager

8

8 Accessing NetAtlas

Follow the steps below to access NetAtlas.

1 In the SNMPc main screen, double-click

the switch icon to view the Switch
Manager
.

2 A screen displays as shown.

Double-click the Switch Manager
icon to access the main EMS
configuration screen.

9 Troubleshooting

1 SNMPc, EMS and/or PostgreSQL will not install properly

• Make sure that the computer on which you want to install the

SNMPc, EMS and PostgreSQL meets the minimum hardware
and software requirements.

• To install PostgreSQL, make sure your computer is using NTFS

file system.

• Shut down any services or applications that are running which

may affect the installation.

• Remove any previous versions of PostgreSQL and SNMP soft-

ware from your computer.

• Re-install SNMPc and EMS in that order.

2 I cannot find my device in the SNMPc Management screen.

• Check that you have added and compiled the MIBs correctly (see

Section 5 on page 5

). Make sure these instructions are followed

exactly.

• Check that you have enabled auto-discovery; see

Section 4 on

page 5

.

• Check that the map object properties are correct for initial instal-

lation; see

Section 6.2 on page 6

. Make sure the IP address

entered is the IP address of the switch you want to manage via
the EMS.

EMS_Switch_V1-01.fm Page 8 Friday, September 30, 2005 3:20 PM