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Service and spare parts, Customer care department – Zanussi DW 24 User Manual

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If after all these checks, the problem persists, contact
your local Service Force Centre, quoting the model and
serial number. This information can be found on the
rating plate located on the right hand side of the
dishwasher door (see picture).

Service and spare parts

In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact your
local Zanussi Service Force Centre by telephoning:

0990 929929

Your telephone call will be automatically routed to the
Service Centre covering your post code area. Service
Centre addresses can be found in the accompanying
Customer Care book.

Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working” and have the model number and purchase date
to hand.

In-guarantee customers should ensure that the
checks under the heading “Something Not Working”
have been made as the engineer will make a charge if
the fault is not a mechanical or electrical breakdown.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.

Customer Care Department

For general enquiries concerning your Zanussi appliance
or for further information on Zanussi products please
contact our Customer Care Department by letter or
telephone as follows:

Customer Care Department
Zanussi
Zanussi House
Hambridge Road
Newbury
Berkshire
RG145EP
Tel: 01635 521313

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