Limited warranty, Keep this document for your records. do not mail – Yamaha DD-20 User Manual
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Limited Warranty
90 DAYS LABOR
1 YEAR PARTS
Yamaha Corporation of America, hereafter referred to as Yamaha, warrants to the original consumer of a product included in the categories listed below,
that the product will be free of defects in materials and/or workmanship for the periods indicated. This warranty is applicable to all models included in
the following series of products:
DD SERIES OF DIGITAL PERCUSSION
If during the first 90 days that immediately follows the purchase date, your new Yamaha product covered by this warranty is found to have a defect in
material and/or workmanship, Yamaha and/or its authorized representative will repair such defect without charge for parts or labor.
If parts should be required after this 90 day period but within the one year period that immediately follows the purchase date, Yamaha will, subject to the
terms of this warranty, supply these parts without charge. However, charges for labor, and/or any miscellaneous expenses incurred are the consumers
responsibility. Yamaha reserves the right to utilize reconditioned parts in repairing these products and/or to use reconditioned units as warranty
replacements.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY WHICH YAMAHA MAKES IN CONNECTION WITH THESE PRODUCTS.
ANY IMPLIED WARRANTY APPLICABLE TO THE PRODUCT, INCLUDING THE WARRANTY OF MERCHANT ABILITY IS
LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. YAMAHA EXCLUDES AND SHALL NOT BE LIABLE IN ANY EVENT
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations that relate to implied warranties and/or the exclusion of incidental or consequential damages. Therefore, these
limitations and exclusions may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
CONSUMERS RESPONSIBILITIES
If warranty service should be required, it is necessary that the consumer assume certain responsibilities:
1. Contact the Customer Service Department of the retailer selling the product, or any retail outlet authorized by Yamaha to sell the product for assistance.
You may also contact Yamaha directly at the address provided below.
2. Deliver the unit to be serviced under warranty to: the retailer selling the product, an authorized service center, or to Yamaha with an explanation of
the problem. Please be prepared to provide proof purchase date (sales receipt, credit card copy, etc.) when requesting service and/or parts under warranty.
3. Shipping and/or insurance costs are the consumers responsibility.* Units shipped for service should be packed securely.
*Repaired units will be returned PREPAID if warranty service is required within the first 90 days.
IMPORTANT:
Do NOT ship anything to ANY location without prior authorization. A Return Authorization (RA) will be issued that has a
tracking number assigned that will expedite the servicing of your unit and provide a tracking system if needed.
4. Your owners manual contains important safety and operating instructions. It is your responsibility to be aware of the contents of this manual and to
follow all safety precautions.
EXCLUSIONS
This warranty does not apply to units whose trade name, trademark, and/or ID numbers have been altered, defaced, exchanged removed, or to failures and/
or damages that may occur as a result of:
1. Neglect, abuse, abnormal strain, modification or exposure to extremes in temperature or humidity.
2. Improper repair or maintenance by any person who is not a service representative of a retail outlet authorized by Yamaha to sell the product, an authorized
service center, or an authorized service representative of Yamaha.
3. This warranty is applicable only to units sold by retailers authorized by Yamaha to sell these products in the U.S.A., the District of Columbia, and Puerto
Rico. This warranty is not applicable in other possessions or territories of the U.S.A. or in any other country.
Please record the model and serial number of the product you have purchased in the spaces provided below.
Model___________________________ Serial #________________________________ Sales Slip #________________________________
Purchased from____________________________________________________________ Date______________________________________
(Retailer)
YAMAHA CORPORATION OF AMERICA
Electronic Service Division
6600 Orangethorpe Avenue
Buena Park, CA 90620
KEEP THIS DOCUMENT FOR YOUR RECORDS. DO NOT MAIL!