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ZyXEL Communications P-630-S User Manual

Page 31

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P-630-S Series Quick Start Guide

31

PROBLEM

CORRECTIVE ACTION

None of the
LEDs turn
on.

Make sure your computer is turned on.
Check the USB cable connections between the P-630-S and
your computer.
Check the USB cable (see if the USB cable works with a
different USB device).
Carefully follow the instructions to uninstall and reinstall the
driver. See your User’s Guide for how to uninstall the driver.
If the error persists, you may have a hardware problem. In this
case, you should contact your local vendor.

Cannot
access the
Internet.

Verify the Internet connection settings.
Make sure you entered the correct user name and password if
you are using PPPoE or PPPoA.
Make sure the DSL port is properly connected to the phone
jack with a telephone wire.
Check the telephone wire (use it to plug the phone directly into
the wall jack for a dial tone or try using a different one).
Carefully follow the instructions to uninstall and reinstall the
driver. See your User’s Guide on how to uninstall the driver.
Restart your computer.