ZyXEL Communications 802.11g HomePlug AV ADSL2+ Gateway P-660HWP-D1 - Manual (Page 10)

P-660HWP-Dx Quick Start Guide
9
Troubleshooting
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If you cannot access the web configurator check the following.
1 Your computer may be set to use a static IP address in a different subnet from the
ZyXEL device. See the User’s Guide for information on setting up your IP address.
2 If you are using Internet Explorer in Windows XP or Windows Server 2003, make sure
you allow pop-up windows, JavaScript and Java permissions or set the Internet security
level lower than High in Internet Explorer (in Internet Explorer, click Tools > Internet
Options > Security > Custom Level...). See the appendix in the User’s Guide for more
information.
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If the Internet/Wireless Setup Wizard cannot detect a DSL connection
check the following.
1 Check your connections and restart the device.
2 Contact your ISP to check the status of your account.
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If you do not see the ISP Parameters for Internet Access screen when you
run the Internet/Wireless Wizard, follow these steps.
1 Log in to the P-660HWP-Dx’s web configurator. (See section 3.1.)
2 Select Go to Advanced setup and click Apply.
3 The Status screen appears. Click Network > WAN in the navigation panel on the left of
the screen.
4 Ensure that the settings in this screen are the same as those your ISP gave you. If your
ISP gave you a static IP address to use, select Static IP Address in the IP Address