Zoom Dialer 26 - Manual (Page 18)

18 Dialer Installation & User’s Guide
7.) The dialer is not powered up. Check that the dialer’s
light flashes when your phones are all on-hook.
8.) Is the dialer’s light on all the time when your phones
are on-hook? If so, the phone line is plugged into the
wrong dialer jack. Swap the phone line to the dialer’s
other jack.
9.) The dialer isn’t plugged into an appropriate phone
jack, or the wrong cord is being used. Please check that
the dialer is installed properly.
10.) The dialer needs to dial longer or louder tones.
Please see below.
11.) Your calling card provider may be experiencing
difficulties. Please try again later. (AutoRoute Mode) To
make a call right away, you can dial * 0 followed by the
number you want to reach. This call will be routed
through your pre-subscribed long distance carrier. [* 0
won’t work when keys are enabled].
12.) Your calling card’s sequence may have changed. If the
dialer used to route your calls with no problems, but
now it doesn’t, and you are sure you haven’t run out of
minuets, it is possible that this has happened. Let the
dialer learn your card’s sequence again.
13.) The dialer may be defective.
Q: When should I consider having the dialer generate
longer or louder tones?
A: If you hear the dialer dialing tones at the right time
and those tones don’t get you to the person you called,
you may need to make the tones longer or louder.
Often it’s sufficient just to make the first tone of each
number longer or louder, to break through the voice
prompts.See the Settings section.
Q: How can I make the dialer dial faster?
A: There are three things you can try.
The first is that you can program the dialer to use
shorter tones. See the previous question.
The second way to make the dialer work faster is to
configure it to listen for the calling card company’s
voice prompts.