ZyXEL Communications 2304R-P1 - Manual (Page 114)

Prestige 2304 Support Notes
All contents copyright (c) 2005 ZyXEL Communications Corporation.
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5. After all, if the Prestige crashes and you can do nothing, please send the above log back to us.
6. If the Prestige crashes and you are able to enter commands, please type 'atds' in debug mode to
dump the log and send the log to us.
7. If the Prestige does not crash but just can not dial out, please capture the following further log and
send us the log.
ƒ sys trcp sw off (turn off packet trace)
ƒ sys log disp i (capture system error log)
ƒ sys trcp parse (parse the trace in detail)
Example- A trace with system crashes
ras> sys trcp sw on
ras> sys errctl 3
ras> poe debug 1
ras> dev dial 1
Start dialing for node ...
poeNetCmdExe: chann poe0 event x420
poeChannDial: start session, peer
bdcastInit: pch poe0
poePut1SrvcName: '' len 0
host-uniq 31303030 len 4
putPoeHdr: ver 1 type 1 code x09 sess-id 0 len 12(x000C)
bdcastSendInit: l1.pktTx() failed, pch poe0 ch enet0
poePut1SrvcName: '' len 0
host-uniq 31303030 len 4
putPoeHdr: ver 1 type 1 code x09 sess-id 0 len 12(x000C)
### Hit any key to continue.###
$$$ DIALING dev=6 ch=0..........
poeI/C: ver 1 type 1 code x07 sessId x0000 len 274(x0112)
poeCtrlI/C: pkt len 274
poeGetTags()
service-name
service-name telstra
service-name bpa