Troubleshooting guide – WhisperKool EXTREME 5000TIR User Manual
Page 35
Page 35
TROUBLESHOOTING GUIDE
Solution
Unit should be level in wall to prevent leaking
Check drain line to make sure water can flow freely.
Disconnect drain and clear out, open access door and
check drain for blockage
Fix Drain line so there is a downward slope from the unit to the drain.
Melt ice with blow drier. Soak up with a towel
Solution
Make sure fan is unobstructed; clean evaporator if necessary
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Shut unit off for 1 hour to allow compressor to cool. Turn
back on and check for cooler air flow out. If compressor
runs, check for and clean condenser coil as possible cause
of compressor overheating. If problem repeats, call cus-
tomer service.
Solution
Call Customer Service at 800-343-9463
Shut unit off for 1 hour to allow compressor to cool. Turn
back on and check for cooler air flow out. If compressor
runs, check for and clean condenser coil as possible cause
of compressor overheating. If problem repeats, call cus-
tomer service.
Solution
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Solution
Move bottle probe to a more central location.
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Solution
Raise the Fon setting to increase the humidity level
Unit leaks water
Possible Cause
Unit is not level
Drain line clogged or kinked
Drain is clogged preventing water form escaping
Drain line does not have a downward slope
Coil is iced causing drain pan ice and water overflowing
Unit runs but does not cool
Possible Cause
Lack of air flow
Compressor not running
Unit undersized
Compressor is overheated
Evaporator fan runs but compressor does not
Possible Cause
Compressor and/or starting components faulty
Compressor may have overheated.
Compressor runs; evaporator fan does not
Possible Cause
Faulty fan motor
Faulty fan relay
Compressor short cycles
Possible Cause
Evaporator blows on bottle probe
Unit low on refrigerant charge
Condensing fan motor/capacitor faulty
Compressor and /or starting components faulty
Humidity in cellar too low
Possible Cause
Not enough moisture