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Troubleshooting – White Rodgers 1F95-1291 User Manual

Page 16

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White-Rodgers is a division
of Emerson Electric Co.

The Emerson logo is a
trademark and service mark
of Emerson Electric Co.

TROUBLESHOOTING

Symptom

Possible Cause

Corrective Action

No Heat/No Cool/No Fan

(common problems)

1. Blown fuse or tripped circuit breaker.

2. Furnace power switch to OFF.

3. Furnace blower compartment door or

panel loose or not properly installed.

4. Loose connection to thermostat or system.

Replace fuse or reset breaker.

Turn switch to ON.

Replace door panel in proper position to engage safety

interlock or door switch.

Tighten connections.

No Heat

1. Pilot light not lit.

2. Furnace Lock-Out Condition. Heat

may also be intermittent.

3. Heating system requires service or

thermostat requires replacement.

Re-light pilot.

Many furnaces have safety devices that shut down when

a lock-out condition occurs. If the heat works intermittently

contact the furnace manufacturer or local HVAC service

person for assistance.

Diagnostic: Set SYSTEM Switch to HEAT and raise the

setpoint above room temperature. Within a few seconds

the thermostat should make a soft click sound. This sound

usually indicates the thermostat is operating properly. If

the thermostat does not click, try the reset operation listed

above. If the thermostat does not click after being reset

contact your heating and cooling service person or place

of purchase for a replacement. If the thermostat clicks,

contact the furnace manufacturer or a HVAC service

person to verify the heating is operating correctly.

No Cool

1. Cooling system requires service or

thermostat requires replacement.

Same as diagnostic for No Heat condition except set the

thermostat to

COOL and lower the setpoint below the

room temperature. There may be up to a five minute delay

before the thermostat clicks in Cooling.

Heat, Cool or Fan

Runs Constantly

1. Possible short in wiring.

2. Possible short in thermostat.

3. Possible short in heat/cool/fan system.

4. FAN Switch set to Fan

ON.

Check each wire connection to verify they are not shorted

or touching together. No bare wire should stick out from

under terminal block. Try resetting the thermostat as de-

scribed above. If the condition persists the manufacturer

of your system or service person can instruct you on how

to test the Heat/Cool system for correct operation. If the

system operates correctly, replace the thermostat.

Thermostat Setting &

Thermostat Thermometer

Disagree

1. Thermostat thermometer setting

requires adjustment.

The thermometer can be adjusted +/- 4 degrees. See

Temperature Display Adjustment in the Configuration

Menu section.

Furnace (Air Conditioner)

Cycles Too Fast or Too Slow

(narrow or wide

temperature swing)

1. The location of the thermostat and/or

the size of the Heating System may

be influencing the cycle rate.

Digital thermostats provide precise control and cycle

faster than older mechanical models. The system turns

on and off more frequently but runs for a shorter time

so there is no increase in energy use. If you would like

an increased cycle time, choose

SL for slow cycle in the

Configuration menu, step 7 (heat) or 8 (cool). If an ac-

ceptable cycle rate is not achieved, contact a local HVAC

service person for additional suggestions.

Forgot Keypad

Lockout Code

Press the menu

key

(

key

will disappear) and hold in for

20 seconds. This unlocks the thermostat.

Blank display any or keypad

not responding

1. Voltage Spike or static discharge

Use the Reset Operation shown above.

Reset Operation
Note:
When thermostat is reset, installer configuration menu settings and programming will reset to factory settings.
If a voltage spike or static discharge blanks out the display or causes erratic thermostat operation, you can reset the thermo-
stat by removing the wires from terminals

R and C (do not short them together) and removing batteries for 2 minutes. After

resetting the thermostat, replace the wires and batteries. If the thermostat has been reset and still does not function correctly
contact your heating/cooling service person or place of purchase.
Note: Be sure to review the installer configuration menu settings.
To reset the programming, clock and configuration settings, press the

and

and SYSTEM keys simultaneously. The ther-

mostat should go blank and then all segments will be displayed momentarily.

www.white-rodgers.com

www.emersonclimate.com

HOMEOWNER HELP LINE: 1-800-284-2925