WhisperKool PLATINUM 8000 - Manual (Page 33)

Page 33
TROUBLESHOOTING GUIDE
Solution
Unit should be level in wall to prevent leaking
Check drain line to make sure water can flow freely.
Disconnect drain and clear out
Fix Drain line so there is a downward slope from the unit to the drain.
Melt ice with blow drier. Soak up with a towel
Solution
Make sure fan is unobstructed; clean evaporator if necessary
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Compressor may have overheated. Shut unit off for 1 hour
to allow compressor to cool. Turn back on and check for
cooler air flow out. If compressor runs, check for and clean
condenser coil as possible cause of compressor overheat-
ing. If problem repeats, call customer service.
Solution
Call Customer Service at 800-343-9463
Compressor may have overheated. Shut unit off for 1 hour
to allow compressor to cool. Turn back on and check for
cooler air flow out. If compressor runs, check for and clean
condenser coil as possible cause of compressor overheat-
ing. If problem repeats, call customer service.
Solution
Replace fuse/reset breaker
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Solution
Move bottle probe to a more central location.
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Solution
Install proper vapor barrier
Should direct customer to raise the Fon setting to increase
the humidity level
Unit leaks water
Possible Cause
Unit is not level
Drain line clogged or kinked
Drain is clogged preventing water form escaping
Drain line does not have a downward slope
Coil is iced causing drain pan ice and water overflowing
Unit runs but does not cool
Possible Cause
Lack of air flow/heat exhaust (outer room)
Crankcase pressure set too high/low
Compressor not running
Unit undersized
Fans run but compressor does not.
Evaporator fan runs but compressor does not
Possible Cause
Compressor and/or starting components faulty
Fans run but compressor does not.
Compressor runs; evaporator fan does not
Possible Cause
Blown fuse or circuit breaker
Faulty fan motor
Faulty fan relay
Compressor short cycles
Possible Cause
Evaporator blows on bottle probe
Dual pressure control improperly set
Unit low on refrigerant charge
Condensing fan motor/capacitor faulty
Compressor and /or starting components faulty
Humidity in cellar too low
Possible Cause
Cellar vapor barrier not sufficient
Not enough moisture