Troubleshooting, Roubleshooting – Wacom GRAPHIRE 4 User Manual

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TROUBLESHOOTING

Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:

1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error

message that may appear on your screen. If that does not solve the problem, refer to the
troubleshooting procedures in this chapter.

2. Look in the

. Your problem may be described there and you can try the solution

offered.

3. Open the Wacom tablet Read Me file for late-breaking information.

4. Test your tablet and input tools. See

5. If you are having a compatibility conflict between Graphire4 and a new hardware or software product,

check if a newer Wacom tablet software driver is available. See

for

information on downloading an updated software driver. Wacom periodically updates the software driver
to maintain compatibility with new products.

6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.

7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact

Wacom for Technical Support. See

where to obtain support for your region.