VTech gz5838 - Manual (Page 30)

www.vtechphones.com 30
Troubleshooting
Problem Suggestion
I cannot dial out . • First, try all the above suggestions .
• Make sure there is a dial tone before dialing . It is normal if the cordless handset takes a second
or two to synchronize with the telephone base before producing a dial tone . Wait an extra
second before dialing .
• Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service
in your area . Refer to the Dial mode section of this user’s manual (page 2) to set the dial
mode .
• If the other telephones in your home are having the same problem, the problem is in the wiring If the other telephones in your home are having the same problem, the problem is in the wiring
or local service . Contact your local telephone company (charges may apply) .
• Eliminate any background noise . Noise from a television, radio, or other appliances may cause Eliminate any background noise . Noise from a television, radio, or other appliances may cause
the telephone not to dial out properly. If you cannot eliminate the background noise, first try
muting the cordless handset before dialing, or dialing from another room in your home with
less background noise .
My cordless handset
beeps five times
and not performing
normally .
• Make sure the power cord is securely plugged into the telephone base . Plug the unit into a
different electrical outlet not controlled by a wall switch .
• Move the cordless handset closer to the telephone base . It might be out of range .
• Reset the telephone base by unplugging the unit’s electrical power . Wait for 5 seconds and plug
it back in again . Allow up to one minute for the handset and telephone base to synchronize .
• Other electronic products can cause interference to your cordless telephone . Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones .