VTech CS5111-3 - Manual (Page 39)

www.vtechphones.com 36
Problem Suggestion
The battery does not
charge n the handset
or the handset battery
does not accept
charge.
Make sure the handset s placed n the telephone base or charger correctly. The handset
CHARGE lght on the handset should be on.
Remove the battery from the handset and then re-nstall t n the handset. Put the handset
back n the telephone base or charger and charge for 16 hours.
If the handset s n the telephone base or charger but the handset
CHARGE lght s not on,
see The CHARGE light is off n ths secton.
It may be necessary to purchase a new battery. Please see the Battery secton of ths user’s
manual (page 33).
The telephone mght be malfunctonng. Please see the
Warranty secton of ths user’s manual
(page 45) for further nstructon.
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The CHARGE lght s
off.
Clean the chargng contacts on the handset(s) and telephone base each month usng a pencl
eraser or a dry non-abrasve fabrc.
Make sure the power adapter and telephone lne cord are plugged n correctly and securely.
Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one
mnute for the handset and telephone base to reset.
The telephone mght be malfunctonng. Please see the
Warranty secton of ths user’s manual
(page 45) for further nstructon.
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Troubleshooting