VTech DECT6.0 DS6151 - Manual (Page 82)

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Appendix
Troubleshooting
The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
telephone service provider.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL filter between the telephone line cord
and the telephone wall jack. The filter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL filters.
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
If you need to dial something other than 10 digits, see page 57 for instructions on
changing the number.
If you dial seven digits for local calls you may want to use the home area code feature
(page 13 and 18).
Out of range OR no power at base shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and reinstall the battery. Place the handset in the telephone base
and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless telephones.
An
1
icon and a line number appear on the handset and telephone
base screen and I don’t know why.
Your telephone has voicemail indication that is separate from the built-in answering
system. If the
1
icon and a line number appear on the display, your telephone has
received a signal from your telephone service provider that you have a voicemail
message waiting for you to retrieve from them. Contact your telephone service
provider for more information on how to access your voicemail.
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