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Troubles shooting – VIEWSONIC VS12280-1A User Manual

Page 38

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ViewSonic

33

N3290w/N4290p/ N4790p


Troubles Shooting

Please contact ViewSonic service team directly if you have questions, service
needs, or require technical assistance related on the use of your television.
Contact ViewSonic Service Team at:

http://www.viewsonic.com.au/support/

Or call our service team:
Australia: 1800 880 818,

Problem

Possible Solution

No power

z

Make sure the power cord is properly connected LCD

TV AC power socket.

z

Make sure the AC power cord is properly connected to

the wall outlet.

z

Make sure the DC power button is ON (Blue LED)

z

Plug another electrical device (like a radio) to the

power outlet to verify that the outlet is supplying the
proper voltage.

No picture

z

The TV station may be experiencing problems. Try

another channel.

z

The Cable TV signal may be scrambled or encoded.

Please contact your local cable operator.

z

Make sure that connection to other components are

correct referring to the user guide.

z

Make sure that setup has been done correctly

after connections.

z

Make sure the correct input is selected and the input

signal is compatible.

Strange Colour, light
colour, or colour
misalignment

z

Ensure that the video cable is securely connected.

z

The picture may appear dim in a brightly lit room.

z

Adjust brightness, contrast, saturation (colour), and tint

referring to the user guide.

z

Check the input signal setting.

No sound

z

Check your audio connections are properly connected

referring to the user guide.

z

The MUTE button may have been pressed, try

pressing this button again.

z

Check your audio settings, your TV audio may be set

to minimum.

z

Press the Volume + (Up) button on the remote control.

This manual is related to the following products: