VIEWSONIC VS13772-1M - Manual (Page 39)

ENGLISH
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Other Information
ViewSonic VT3210LED/VT4210LED
Picture problems
Poor color or no color
• The station may have broadcast difficulties. Try another channel.
• Check the AV Input mode when you use Video or YPbPr (page 29).
• Adjust the Tint and/or Color (page 26).
Poor composite picture
• If the TV is connected to an external A/V device (e.g., DVD player,
video game system, set-top box, etc.) try using YPbPr or HDMI
video connection instead.
Picture and sound are out of sync
• As with all products that contain a digital display, in rare instances,
when viewing certain content (e.g.. television broadcasts, video
games, DVDs), you may notice that the sound and picture are
slightly out of sync. This phenomenon can be caused by various
factors including, without limitation, video processing within the
TV, video processing in an attached gaming system, and video
processing or different compression rates used by broadcasters
in their programming. You may want to try one or more of the
following suggestions, which may help to reduce the effect of this
phenomenon:
— If the TV is connected to an A/V receiver that has a
programmable audio delay feature, use this feature to help
synchronize the sound to the picture.
— If you notice this phenomenon only on certain TV channels,
please contact your local broadcast, cable, or satellite provider to
inform them of this issue.
Sound problems
• Check the antenna/cable connections.
• The station may have broadcast difficulties. Try another channel.
• The sound may be muted. Press VOLUME.
• If you hear no sound, try setting the MTS feature to Stereo mode
(page 28).
• If you are not receiving a second audio program from a known SAP
source, make sure the
MTS feature is set to SAP mode (page 28).
• If you hear audio that seems “incorrect” for the program you are
watching (such as music or a foreign language), the
SAP mode may
be on. Set the MTS feature to Stereo mode (page 28).
Remote control problems
• Remove all obstructions between the remote control and the TV.
• The remote control batteries may be dead. Replace the batteries (page
22).
• If the TV still does not act as expected, use the Reset Factory Defaults
procedure (page 32).