VTech Ia5854 - Manual (Page 41)

www.vtechphones.com 4
Additional Information
ADDITIONAL INFO
Problem Suggestion
My Caller ID isn’t
working .
• Caller ID is a subscription service . You must subscribe to this service for this feature to work on
your phone .
• Your caller must be calling from an area that supports caller ID .
• Both you and your caller’s telephone companies must use caller ID compatible equipment .
My answering machine
is not recording
messages .
• Make sure system is turned ON (the ON/OFF key is illuminated) .
• Make sure the announce only feature is set to OFF .
I cannot hear recorded
messages .
• Using the base volume control, raise the volume to a comfortable listening level .
CL is flashing in the
base message display
window .
• You need to set the day and time . Refer to the section(s) on setting day and time in this
user’s manual .
• Make sure announce only feature is set to OFF
Common cure for
electronic equipment .
If the unit does not seem to be responding normally, then try putting the handset in its base . If it
does not seem to respond, do the following (in the order listed):
. Disconnect the power to the base .
2 . Disconnect the handset battery, and spare battery, if applicable .
3 . Wait a few minutes .
4 . Connect power to the base .
5 . Re-install the battery(ies) .
6 . Wait for the handset to re-establish its link with the base . To be safe, allow up to one minute for
this to take place .
Troubleshooting