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Troubleshooting – Uniden EXS 2010 User Manual

Page 24

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If your phone is not performing to your expectations, please try
these simple steps first.

Symptom

The power LED won't
come on.

The status LED won't
come on when the
handset is placed in
the base unit.

The audio sounds
weak and/or scratchy.

Can't make or receive
calls.

The handset doesn't
ring or receive a page.

Suggestion

• Make sure the AC adapter is plugged

into the base unit and wall outlet.

• Make sure the handset is properly

seated in the base unit.

• Make sure the charging contacts on the

handset and base unit are clean.

• Make sure that the base unit antenna is

in a vertical position.

• Move the handset and or base unit to a

different location away from metal
objects or appliances and try again.

• Make sure that you are not too far from

the base.

• Check both ends of the base unit

telephone line cord.

• Make sure the AC adapter is plugged

into the base unit and wall outlet.

• Disconnect the AC adapter for a few

minutes, then reconnect it.

• Make sure is pressed.

• The battery pack may be weak. Charge

the battery on the base unit for 15 - 20
hours.

• The handset may be too far away from

the base unit.

• Place the base unit away from

appliances or metal objects.

• Make sure Ringer switch of the handset

is set to ON.

talk

Troubleshooting

TROUBLESHOOTING

EXS 2010 6/28/00 4:12 PM Page 26