Troubleshooting – Uniden DCT5260 User Manual
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T R O U B L E S H O O T I N G
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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
Suggestion
The charge LED won’t illuminate • Make sure the AC adapter is plugged into the base (or the charger
when the handset is placed in
(for DCT5260-2 only)) and wall outlet.
the cradle.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset and the base
(or the charger (for DCT5260-2 only)) are clean.
The audio sounds weak
• Move the handset and/or base to a different location away from
and/or scratchy.
metal objects or appliances and try again.
• Make sure that you are not too far from the base.
Can’t make or receive calls.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Remove the base ID (see “Replacing the Base Setting” on page 25)
and register the handset (see “Register the Handset” on page 47).
• Make sure that you are not too far from the base.
• If an outside call is already established, you may not be able to
make another outside call.
The handset doesn’t ring or
• Charge the batteries in the handset for 17-20 hours by placing the
receive a page.
handset on the base or charging cradle.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Remove the base ID (see “Replacing the Base Setting” on page 25)
and register the handset (see “Register the Handset” on page 47).
“Unavailable” appears in
• Make sure that another handset(s) or the base is not in use, and try
the display.
the phone again.
• Make sure that you are not too far from the base.
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