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Weak or hard to hear audio, Noise or static on the line – Uniden DECT2015+2 User Manual

Page 50

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50

Troubleshooting

51

When you have this

problem...

Try...

I can’t get two handsets to

talk to an outside caller.

Checking to see that there are not two handsets already using the conference

feature (see page 38).

Making sure another handset is not in Privacy Mode (see page 40).

Making sure both handsets are registered to and currently connected to the same

base (see pages 14 and 15).

The new message LED

(Voice Mail Waiting Indicator)

flashes, but there are no new

messages.

Resetting the Voice Mail Waiting Indicator (see page 43).

Weak or Hard to Hear Audio

If the caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also

be too far from the base, or the handset’s battery may be weak.

Try adjusting the volume of the earpiece (see page 36) or the audio tone (see page 37).

Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder.

Make sure the handset’s battery is fully charged.

Noise or Static on the Line

The most common cause of noise or static on a cordless phone is interference: other wireless or electronic devices

can radiate energy that disturbs the radio signal between the base and the handset (much like overhead power lines

can cause static on your car radio). Some common household sources of interference are

electrical appliances, especially microwave ovens

computer equipment, especially wireless LAN equipment and DSL modems

radio-based wireless devices, such as room monitors, wireless controllers, or wireless headphones or speakers

large florescent light fixtures (particularly ones that give off a “buzzing” noise)

other services that use your phone line, like alarm systems, intercom systems, or broadband Internet service

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