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Troubleshooting tips – Technicolor - Thomson MS4300 User Manual

Page 21

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16

EN

Troubleshooting Tips

Solution

• Check power cord for a secure

connection.

• Unplug the unit for a moment,

and then plug into power
source again.

• Check the outlet by plugging in

another device.

• Increase the volume setting.
• Check connection to speakers.
• Check that you have selected

the appropriate function: CD,
TAPE, Tuner.

• Make sure mute is off.
• Make sure headphones are not

plugged in.

• Check antenna connection.
• Move antenna.
• Turn off nearby electrical

appliances, such as hair dryer,
vacuum cleaner, microwave,
fluorescent lights.

• Check that CD is in the tray.
• Check that CD label is facing up.
• Check that PAUSE mode is not

on.

• Check that CD function is

selected.

• Use CD lens cleaner.
• Clean the disc.
• Try another CD.

• Inspect the tape heads, clean it

if necessary.

Problem

System will
not turn
on

No sound

Poor radio
reception

CD does
not play

Distorted
or noisy
tape
recordings

Problem

CD sound
skips

CD button
will not
respond, or
does not
change
discs when
you press
DISC SKIP

Remote
control
does not
work

Solution

• Clean the disc.
• Check disc for warping,

scratches, or other damage.

• Check if something is causing

the system to vibrate. If so,
move the system.

• Make sure the speakers are at

least 3 feet away or on a
different surface from the
main unit.

• Switch to another function

(TAPE, Tuner) and then back
to CD.

• Check that the batteries are

properly installed.

• Replace weak batteries.
• Check the system is plugged

into power source.

• Point the remote directly at

the system’s front panel.

• Move closer to the system.
• Remove any obstacles

between the remote and the
system.

Note:

In case of mal-function due to ESD issue, you need to un-plug the power cord from the

AC mains, then re-insert the power cord to the AC mains for continue entertainment.

MS4300 EN 3/9/05 4:33 PM Page 22