Troubleshooting tips – Technicolor - Thomson MS4300 User Manual
Page 21
16
EN
Troubleshooting Tips
Solution
• Check power cord for a secure
connection.
• Unplug the unit for a moment,
and then plug into power
source again.
• Check the outlet by plugging in
another device.
• Increase the volume setting.
• Check connection to speakers.
• Check that you have selected
the appropriate function: CD,
TAPE, Tuner.
• Make sure mute is off.
• Make sure headphones are not
plugged in.
• Check antenna connection.
• Move antenna.
• Turn off nearby electrical
appliances, such as hair dryer,
vacuum cleaner, microwave,
fluorescent lights.
• Check that CD is in the tray.
• Check that CD label is facing up.
• Check that PAUSE mode is not
on.
• Check that CD function is
selected.
• Use CD lens cleaner.
• Clean the disc.
• Try another CD.
• Inspect the tape heads, clean it
if necessary.
Problem
System will
not turn
on
No sound
Poor radio
reception
CD does
not play
Distorted
or noisy
tape
recordings
Problem
CD sound
skips
CD button
will not
respond, or
does not
change
discs when
you press
DISC SKIP
Remote
control
does not
work
Solution
• Clean the disc.
• Check disc for warping,
scratches, or other damage.
• Check if something is causing
the system to vibrate. If so,
move the system.
• Make sure the speakers are at
least 3 feet away or on a
different surface from the
main unit.
• Switch to another function
(TAPE, Tuner) and then back
to CD.
• Check that the batteries are
properly installed.
• Replace weak batteries.
• Check the system is plugged
into power source.
• Point the remote directly at
the system’s front panel.
• Move closer to the system.
• Remove any obstacles
between the remote and the
system.
Note:
In case of mal-function due to ESD issue, you need to un-plug the power cord from the
AC mains, then re-insert the power cord to the AC mains for continue entertainment.
MS4300 EN 3/9/05 4:33 PM Page 22