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Toshiba SATELLITE A500 User Manual

Page 196

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196

If Something Goes Wrong

ExpressCard

®

problems

The computer stops working (hangs) when you insert an
ExpressCard

®

.

1

If the ExpressCard

®

causes the system to hang, hold down the

ON/OFF button until the computer shuts down (approximately
10 seconds).

2

Restart the computer and press the

F8

key immediately after

pressing the ON/OFF button.

3

From the menu, select Safe Mode.

4

After the computer starts, click Start, Control Panel, System
and Security
, and then under System, click Device Manager.

5

Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:

If there is a resource conflict, right-click the item marked
with the yellow exclamation point and select Uninstall
from the menu, and then proceed to step 6.

If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting assistance.

6

Click OK to confirm the uninstall.

7

In the Device Manager window, click the Action menu and
select Scan for Hardware changes.

8

Restart the computer normally.

9

If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.

Hot swapping (removing one ExpressCard

®

and inserting

another without turning the computer off) fails.

Follow this procedure before you remove an ExpressCard

®

:

1

Prepare the card for removal by clicking on the Show hidden
icons
button (

), if necessary, in the notification area and then

selecting the Safely Remove Hardware icon.

2

Click Eject [device name] for the device you want to remove.

The Safe To Remove Hardware message appears.

3

Remove the device.