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9trouble shooting – Topcom Butler 3550/Twin User Manual

Page 26

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Topcom Butler 3550/Twin

Topcom Butler 3550/Twin

8.3.5 Setting and checking date and time

Press ‘0’ in the main menu. The unit shall announce to press ‘*’ to set new day/time.

Press ‘*’

Enter the new date and time, using the numerical keypad, after the tone.

The time format is as follow x-hh-mm.
X = 1 for Sunday, 7 for Saturday
HH = Hour (24 hour clock notation)
MM = Minutes

If the date and time is entered correctly, the unit shall announce the new setting.

If the date and time is entered incorrectly, the unit shall ask to re-enter the day/time

The unit shall ask to press ‘1’ for main menu.

9

Trouble shooting

Symptom

Possible cause

Solution

No display

Batteries uncharged

Check the position of the
batteries

Recharge the batteries

Handset turned OFF

Turn ON the handset

No tone

Telephone cord badly
connected

Check the telephone cord
connection

The line is occupied by another
handset

Wait until the other handset
hangs up

The icon

flashes

Handset out of range

Bring the handset closer to the
base

The base has no power supply

Check the mains connection to
the base

The handset is not registered on
the base

Register the handset on the
base

Base or handset do not
ring

The ringing volume is zero or
low

Adjust the ringing volume

Tone is good, but there
is no communication

The dialling mode is wrong

Adjust the dialling mode
(pulse/tone)

Not possible to transfer
a call on PABX

The FLASH time is too short

Set the unit to Long Flash time

Telephone does not
react to pressing the
keys

Manipulation error

Remove the batteries and put
them back in place