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Appendix c. frequently asked questions (faq), X c: “frequently asked questions – Tascam DV-W11R User Manual

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Rackmount DVD/CD Duplicator User’s Manual

Appendix C. Frequently Asked Questions (FAQ)

The following FAQ section may help you to resolve some common problems.

1. How do I reset the unit to its factory settings?

Refer to function “12.10 Load Default” on page 22. Carefully follow the step-

by-step instructions.

2. When I tried to copy a disc, the LCD displayed

Source Disc Empty!!!

and

the target drive’s tray was ejected simultaneously. What should I do?

The factory settings may have been changed. Reset the duplicator to the

factory default settings. Refer to function “12.10 Load Default” on page 22.

Carefully follow the step-by-step instructions.

3. What does the

Target Drive Not Ready

error message mean?

This message is displayed when the target drive is not ready to record

because, for example, a blank disc is dirty or scratched. Clean the target disc.

If it has been scratched, replace it with a new one.
Try using a different brand of disc to make sure that the failure is not related

to disc specifications or quality.
You may also encounter this problem if you try to use a disc that is not blank.

(The Rackmount DVD/CD Duplicator accepts only blank DVD/CD discs in

the target drive).
This message may also be displayed if the source disc is copy-protected. In

such a case, insert a disc that is not copy-protected. In accordance with

applicable laws, the Duplicator is designed to be unable to bypass any copy-

protection technology that may be encoded on the source disc.
If the error message continues to appear even with different target or source

discs, contact our Technical Support Group.

4. What does the

Source Drive Not Ready

message mean?

This message is displayed when the source (upper) drive is not ready to read

because, for example, the master disc is dirty or scratched. Clean the source

disc. If it is scratched, use a different source disc.
The message may also be displayed if the source disc is empty. Be sure to

insert a data/music/video disc in the source drive.
This message may also be displayed if the source disc is copy-protected. In

such a case, insert a disc that is not copy-protected. In accordance with

applicable laws, the duplicator unit is designed to be unable to bypass any

copy-protection technology that may be encoded on the source disc.
If the error message continues to appear even with different source discs,

contact our Technical Support Group.