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Contact your local cable company, Cable modem overview before you begin, 5what the modem needs to do its job – Technicolor - Thomson Thomson CABLE MODEM User Manual

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What the Modem Needs to Do Its Job

The Right Cable Company: Make sure your local cable company provides data services
that use cable industry-standard DOCSIS or Euro-DOCSIS technology compatible with your
cable modem.

The Internet Service Provider (ISP): Your cable company provides you access to an
Internet Service Provider (ISP). The ISP is your gateway to the Internet. It provides you with
a pipeline to access Internet content on the World Wide Web (WWW).

Check with your cable company to make sure you have everything you need to begin; they’ll
know if you need to install special software or re-configure your computer to make your
cable internet service work for you.

Contact Your Local Cable Company

You will need to contact your cable company to establish an internet account before you can use
your modem. You should have the following information (which you will find on the sticker on
the modem) ready:

The serial number

The model number of the modem

The Media Access Control (MAC) address

Cable Modem Overview

Before You Begin

Record your information here:

Serial Number:

Model Number:

MAC Address:

16500150 IB

12/6/04, 6:36 PM

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