Internetfax – Toshiba GA-1200 User Manual

Page 35

Troubleshooting 33

InternetFax

When an error has occurred in the InternetFax function, check the setting by referring to the list
below.

Check Item

Yes

Countermeasure

Are servers for sending or
receiving the Internet Faxes
set correctly?

Next Step

Refer to an appropriate manual
and set the DNS server and mail
server correctly.
If necessary, refer to the “Setting
up DNS Server and Mail Server”
in the Network Administration
Guide for Scanning Functions.

Is the IP address of this
equipment correctly set?

Next Step

Refer to the Setup Guide for
Printing Functions and set the
TCP/IP correctly.

Can you utilize the TopAc-
cess?

Next Step

Refer to the Setup Guide for
Printing Functions and set the
HTTP correctly.

Are settings for sending or
receiving Internet Faxes
enabled?

Next Step

Refer to the Setup Guide for
Scanning Functions and per-
form the correct settings of an
SMTP client computer, a POP3
server and the Internet Fax.

Is a setting for printing the
received InternetFax
enabled?

Next Step

Refer to the Setup Guide for
Scanning Functions and per-
form a correct Email print setting.

Can you send and receive
the InternetFaxes and print
the attachment files of the
received one?

End

An error code is printed in the
Transmission/Reception Journal.
Refer to the “Error code list” in the
Network Administration Guide
for Scanning Functions.