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Ppendix: troubleshooting – Technicolor - Thomson Thomson Scenium DTH4500 User Manual

Page 47

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47

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GB

A

ppendix: troubleshooting

Symptom

Page

Remedy

The remote control does not
work?

The “ ” icon appears
on-screen?

TV or video recorder cannot
be operated with the remote
control.

Playback does not start when
the PLAY key is pressed?

Playback stops immediately
after the PLAY key is pressed?

A screen informs you that the
disc cannot be played.

A screen asks you if you want
to override the player’s rating
level or make another
programme selection.

Search forward & reverse
playback does not work?

The Video CD cannot display
a menu?

No picture or the picture
shown is not that of the DVD
player.

4

4

7

7

42-45

8-22

2

1

1

2

40-41

33

20

Remote Control

• Load the batteries and check that their polarities (+ and –) are

correctly aligned.

• Batteries are low. Replace with new ones.

• Remove batteries and hold down one or more keys for several minutes

to drain the microprocessor inside the remote to reset it. Reinstall
batteries and try remote again.

• Point the remote control to the front of the player.

• Operate the remote control within an 8 m range from the player.

• Remove any obstacles between the remote control and the red LED on

the player.

• When “ ” appears on-screen, it indicates that you have pressed the

wrong key, because:

1. The DVD does not allow it.
2. The DVD does not propose this option /e.g., angles.
3. The function is not available on that part of the disc.
4. You have requested a title or chapter number or search time that

is not available.

• Not all models can be operated with the supplied universal remote

control. Try with other brands' codes.

Playback

• Make sure that the disc (single sided) is loaded correctly with the title

label facing up.

• This player can play DVDs, Video CDs and Audio CDs only, check

that your disc corresponds to one of these formats.

• If the disc is dirty, wipe it with a soft and clean cloth.

• Condensation occurred inside the player. Leave it at room temperature

for 1 to 2 hours.

• The disc’s region No. differs from your player’s region No.

• The initial rating setting in the set-up menu prohibits playing this

DVD. Restriction level was defined in the player.

• Some DVDs have segments where search forward & reverse playback

functions do not work.

• Only a Video CD with playback control (PBC) can display a menu.

• Switch off the other video device connected to the AV2 jack of the

DVD player.

• Make sure that the input setting for the TV is in audio / video (AV)

position, e. g. AV 1, AV 2.

• Check the SCART output selection for AV 1 (video / s-video / RGB).

DTH4500-GB 7/09/00 13:34 Page 47