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Troubleshooting 120, Troubleshooting – Toshiba Portege G710 User Manual

Page 121

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Troubleshooting

120

Troubleshooting

Troubleshooting

Problem

Possible cause

Possible solution

Cannot switch

phone on

Battery out of power

Charge the battery (see page 34)

Battery not installed correctly

Ensure that the battery is inserted correctly

(see page 30)

Phone switches

off automatically

Battery out of power

Charge the battery (see page 34)

Cannot charge

battery

Battery not installed correctly

Ensure that the battery is inserted correctly

(see page 30)

AC charger not connected

Ensure that the AC charger is connected to

the phone and to a working AC outlet.

Connectors are dirty

Clean the connectors of the AC charger

and battery

Battery has worn out

Replace the battery

Battery or AC charger is damaged Replace the battery or charger. Contact

your dealer for assistance

Battery loses

power quickly

Power Management

and

Backlight level settings need to

be adjusted.

Adjust settings to optimise power

performance (see pages 113 and 115)