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Troubleshooting – Technicolor - Thomson RCR311B User Manual

Page 13

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ON

OFF

7.

Leave remote aimed at the TV. Once the Sleep Timer is set,
you can continue to use the remote without affecting the
Sleep Timer. However, because the timing mechanism for
the Sleep Timer is built into the remote itself, the remote
must be in TV Mode and pointed at the TV to activate
the Sleep Timer.
Note:

If the ON•OFF key is pressed, the Sleep Timer

is canceled.

CANCELING THE SLEEP TIMER

1.

The Sleep Timer program will
be canceled and reset to zero
by pressing and releasing the
ON•OFF

key.

Troubleshooting

Problem: The remote does not operate your component.
• You must put the remote in the correct mode by pressing the

corresponding component key (TV, VCR•DVD, SAT•CBL) so the
remote knows which component you want to operate.

• Remove any obstacles between the remote and the component.

Make sure to aim the remote at the IR sensor on the component.

• Make sure the batteries are fresh and are properly installed.

(See Battery Installation on page 3). Replace the batteries
with two new AA batteries, if necessary. Reprogramming
may be required.

• Reset the remote. Remove the batteries, then press and hold the

number 1 key on the remote for several seconds to reset the
microprocessor inside the remote. Release the number 1 key,
reinstall the batteries, and press the ON•OFF key. If it lights up,
reprogram the remote and try again. If it doesn’t light up,
replace the batteries with new ones.

Problem: The remote can’t be programmed to operate
your component.
• If you are testing the remote after you have entered the code,

you may be too far away from the component or at a wrong
angle. This remote uses IR (infrared) technology to communicate
with components. The remote sends the code, and the
component’s IR sensor reads the code. Therefore, there must be
an unobstructed path between the remote and the IR sensor on
the component. Move closer and make sure you point the
remote at the component (VCR or DVD player when
programming the VCR•DVD key; TV when programming the
TV

key; cable box or satellite receiver when you’re programming

the SAT•CBL key).

• If you’ve used the Direct Entry programming methods to enter

the codes for your brand and the unit is still not functioning
properly, try one of the Code Search methods. (See Code Search
Methods on pages 7 and 8.)

• To control combo TV/VCR or TV/DVD units, you must

program both the TV key and the VCR•DVD key. Once
programmed successfully, the TV key controls the TV functions
on your unit, and the VCR•DVD key controls the VCR or DVD
functions. There is a specific section in the Code Lists for combo
units. The codes in this section should be tried first using Direct
Code Entry on the TV and VCR•DVD keys. If this is
unsuccessful, follow the normal programming methods for both
the TV and the VCR•DVD keys.

• Make sure the batteries are fresh and are properly installed.

Problem: The remote is not performing commands properly.
• You must put the remote in the correct mode by pressing the

corresponding component key (TV, VCR•DVD, SAT•CBL)
so the remote knows which component you want to operate.

• Make sure component is “ready” (e.g., DVD player has disc

loaded; VCR has tape loaded, etc.)

• You may have pressed an invalid key for the mode

the remote is in.

• If you’re trying to turn on an RCA, GE or PROSCAN branded

component, press the component key (TV, VCR•DVD,
SAT•CBL

) instead of the ON•OFF key.

• If you’re trying to change channels, try pressing the OK key after

entering the channel number, as this is a requirement of certain
models and brands.

• There is a possibility that a programmed code may only be able

to control some of your component features (e.g., only turns a
component on and off). To confirm that the component key is