T-Mobile TM1393 - Manual (Page 19)

Section 1, page 15
1. Have your service agreement and the following information ready for your
Activations representative:
■
Name, home address, home phone, preferred billing address.
NOTE: For business and government accounts, your Activations representative will also
require your physical address, company name or government agency name, and the tax ID.
■
Social Security number, current driver’s license number, and date of birth
for credit-check purposes
■
Model number of your device (T-Mobile Dash)
■
SIM serial number (on the back of the SIM card)
■
IMEI number (on the label under the battery)
■
Agent code (on your service agreement)
■
Your choice of T-Mobile rate plans and services
2. Call Customer Care at 1-800-937-8997 from a landline phone.