Toshiba PDR-M60 - Manual (Page 53)

53 If you need further assistance
5.375 x 8.375 ver 3.1
❖ Consult the dealer from whom you purchased your
computer and/or program. Your dealer is your best source
for current information.
Detailed system specifications are available at
www.ts.toshiba.com by selecting your particular product and
model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left, or just refer to the
computer documentation shipped with your product.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.
Toshiba’s Technical Support Website
For technical support, or to stay current on the most recent
software and hardware options for your computer, and for
other product information, be sure to regularly check the
Toshiba Web site at pcsupport.toshiba.com
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number
❖ The computer and any optional devices related to the
problem
❖ Backup copies of your Windows ® operating system and
all other preloaded software on your choice of media
❖ Name and version of the program involved in the
problem along with its installation media
❖ Information about what you were doing when the
problem occurred
❖ Exact error messages and when they occurred
For technical support, call the Toshiba Global Support
Centre:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
Charlotte RG.book Page 53 Friday, June 10, 2005 10:26 AM