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Before calling service personnel, Symptoms and correction – Toshiba SD-P2800SE User Manual

Page 66

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66

Others

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptom

No power.

The LCD turned off by itself.

No picture. (Other than built-
in LCD monitor)

No sound.
(Connected TV or audio
system.

The playback picture has
occasional distortion.

Brightness is unstable or
noises are present in the
playback pictures. (Other
than built-in LCD monitor)

The player does not start
playback.

Playback does not follow the
course of the disc’s program.

Buttons do not work.

Cause

• The AC adapter or power plug is

disconnected.

• The battery pack has been removed.

• Battery empty.

• The automatic power off function turned

the power off.

• The connected TV is not set to receive

DVD signal output.

• The equipment connected via the audio/

video cable is not set to receive DVD
signal output.

• The volume is too low.

• The audio receiver or TV is turned off.

• The setting of output sound format is

incorrect.

• The disc is dirty.

• Player is in fast forward or fast reverse

mode.

• The player was moved or given a shock.

• The disc is not set firmly.

• The effect of copy protection.

• No disc is inserted.

• An unplayable disc is inserted.

• The disc is inserted upside down.

• The disc is not inserted securely.

• The disc is dirty.

• The parental lock function is set.

• The player is set to the external input

mode (AV-IN).

• It is in the repeat playback mode, memory

playback, etc.

• Power supply fluctuations or other

abnormalities such as static electricity may
interrupt correct operation.

Correction

• Connect the AC adapter or power plug

securely.

• Install the battery pack.

• Re-charge the battery.

• Press POWER button.

• Select the appropriate video input mode

on the TV so the picture from the player
appears on the TV screen.

• Select the correct input mode of the

audio receiver so you can listen to the
sound from the player.

• Adjust the volume by turning the volume

control.

• Turn on the equipment connected with

the audio/video cable.

• Select the proper audio setting.

• Eject the disc and clean it.

• Sometimes a small amount of picture

distortion may appear. This is not a
malfunction.

• Vibrating or shaking the player during

playback may produce distortion. This is
not a malfunction. If not restored to usual
status, stop playback and start again.

• Remove the disc and set it again.

• Connect the player directly to the TV.

Avoid connecting the player to a VTR or
TV/VTR combination.

• Insert a disc.

• Insert a playable disc. (Check the disc

type, color system and region number.)

• Insert the disc with the playback side

down.

• Insert the disc securely in the disc holder.

• Clean the disc.

• Cancel the parental lock function or

change the parental lock level.

• To play a disc with the player, LCD

Screen Only or AV-OUT needs to be set.
Press MODE and switch to LCD Screen
Only.

• These operations may prevent a proper

progression of the contents.

• Turn the power on or off with the POWER

switch. Or disconnect the power plug and
insert it into the wall outlet again.

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Symptoms and correction