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1 general speedtouch™ troubleshooting, Speedtouch™ does not work, Speedtouch™ unreachable – Technicolor - Thomson SpeedTouch 585 User Manual

Page 102: Poor speedtouch™ performance, General speedtouch™ troubleshooting, Chapter 5

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E-DOC-CTC-20051017-0147 v2.0

Chapter 5

Troubleshooting

5.1 General SpeedTouch™ Troubleshooting

SpeedTouch™ does not

work

If none of the LEDs light up, make sure that:

The SpeedTouch™ is plugged into a power socket outlet.

You are using the correct power supply for your SpeedTouch™ device.

The SpeedTouch™ is turned on via the push button at the back panel.

SpeedTouch™

unreachable

If your SpeedTouch™ is cannot be reached due to misconfiguration, you might
consider a hardware reset to factory defaults as described in

“5.3 Reset to Factory

Defaults” on page 99

.

Poor SpeedTouch™

performance

Make sure that the SpeedTouch™ is installed and configured as instructed in the
Installation and Setup Guide or as instructed by the Service Provider.

The power requirements for your SpeedTouch™ are clearly indicated
on the identification label on the bottom of the SpeedTouch™.

!

However, note that resetting the SpeedTouch™ to its factory settings will
revoke all the changes you made to the configuration.