Qualcomm GSP-1600 User Manual
Page 79
Troubleshooting
71
Receiving calls
■
Check that the phone is turned on.
■
Check that the ringer is loud enough.
■
Rotate or fully extend the appropriate
antenna.
■
In Globalstar satellite mode, be sure
that the satellite antenna has a clear
view of the sky.
■
Check that you selected the correct
service mode:
Globalstar: Press and hold
to
display the mode menu, and press
for Globalstar.
Cellular: Press and hold
to
display the mode menu, and press
for Digital or
for Analog.
■
Remove all service providers from the
Prohibited List (see Erasing from
Prohibited List, page 54).
■
Check the signal strength indicator.
■
Check that the security module is
properly installed. If the security
module was removed, turn the phone
off and on.
Losing calls
■
In Globalstar satellite mode, be sure
that your satellite antenna is pointing
straight up when placed next to your
head and when using the keypad or
viewing the screen.
■
In Globalstar satellite mode, be sure
that the satellite antenna has a clear
view of the sky.
■
Rotate or fully extend the appropriate
antenna.
■
Check the signal strength indicator.
Remembering your lock code
or PIN (personal
identification number)
■
Contact your satellite or cellular
service provider for the lock code for
the Security menu or phone lock
feature.
■
Contact your cellular service provider
for the PIN used to make analog calls.
Problem
Solution