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Troubleshooting, Specifications – Onkyo Remote Interactive Dock for iPod/iPhone DS-A4 User Manual

Page 15

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15

Troubleshooting

There’s no sound

• Make sure your iPod/iPhone is actually playing.
• Make sure your iPod/iPhone is inserted properly in

the RI Dock.

• Make sure your amp is turned on, the correct input

source is selected, and the volume is turned up.

• Make sure the plugs are pushed in all the way.
• Make sure the AC adapter is connected to a suit-

able wall outlet and connected to the RI Dock.

The RI Dock’s remote controller doesn’t

control your iPod/iPhone

• If the RI Dock is placed on top of another compo-

nent, the remote controller’s signal may be
obstructed and the remote controller may not
work reliably. In this case, try repositioning the RI
Dock.

• Make sure your iPod/iPhone is properly inserted in

the RI Dock.

• When you use the RI Dock’s remote controller,

point it toward the RI Dock (see page 7).

• Some of the remote controllers buttons work dif-

ferently depending on the OSD mode: On or Off
(see page 6).

Your amp’s remote controller doesn’t con-

trol your iPod/iPhone

• Make sure your iPod/iPhone is properly inserted in

the RI Dock.

• If your amp’s remote controller has remote mode

buttons, make sure you’ve selected the right
mode.

• Check the RI Dock’s RI MODE switch setting.
• When you use your amp’s remote controller, point

it toward your amp.

• The RI Dock must be connected to your amp with

both an  cable and an audio cable.

• Make sure the RI Dock’s RI MODE switch setting

and the remote control mode match this setting.
See your amp’s manual for more information.
If you still can’t control your iPod/iPhone, start
playback by pressing your iPod/iPhone model’s
Play button. Remote operation should then be
possible.

• Make sure your amp’s remote controller is set to

the correct remote control ID.

The onscreen display doesn’t appear on

your TV

• Set the OSD mode to On (see page 9).
• Try setting the TV system to PAL or NTSC (see

page 12).

• Select the video output mode (composite/compo-

nent) according to the video input on your TV (see
page 9).

To watch an iPod/iPhone slideshow or

video on TV

• Set the OSD mode to Off, and use your

iPod/iPhone model’s controls or remote controller
to select and start the slideshow or video.

• To control the slideshow, follow standard

iPod/iPhone operating procedures.

Specifications

Power supply:

AC adapter (5 V DC)

Power consumption (iPod/iPhone not inserted):

North American model: 0.8 W
Other models: 0.8 W

Weight:

0.66 lbs. (300 g)

Dimensions (W x H x D): 4-5/16 x 2-1/8 x 4-7/16 inches

110 x 54 x 112 mm

Connectors: VIDEO

OUT

(COMPONENT/VIDEO)

AUDIO OUT L/R
 jack

Specifications and features are subject to change
without notice.
In catalogs and on packaging, the letter at the end of
the product name indicates the color. Specifications
and operation are the same regardless of color.

• The operating instructions in this manual may

change with future upgrades to the iPod/iPhone
software.

• The AC adapter supplied with the RI Dock is

designed exclusively for use with the RI Dock. Do
not use it with another device. Likewise, do not
use any other AC adapter with the RI Dock. Doing
so may damage the RI Dock.

• If there’s any noise when listening to an FM or AM

radio station on your tuner or receiver, try mov-
ing its antenna away from the RI Dock,
iPod/iPhone, and AC adapter’s cable. In addition,
don’t wrap the AC adapter’s cable around any
other cables.