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Warranty/disclaimer, Return requests / inquiries – Omega Speaker Systems OS550 Series User Manual

Page 76

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WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of
25 months from date of purchase on the base unit and 13 months from date of purchase on Laser Sight Module.
OMEGA WARRANTY adds an additional one (1) month grace period to the normal product warranty to cover
handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon
examination by OMEGA, if the unit is found to be defective it will be repaired or replaced at no charge.
OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not
limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or
unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with
or shows evidence of being damaged as a result of excessive corrosion; or current, heat, moisture or vibration;
improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control.
Components in which wear are not warranted, include but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any
damages that result from the use of its products in accordance with information provided by
OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the
company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE,
AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of
purchaser set forth herein are exclusive and the total liability of OMEGA with respect to this order,
whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not
exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be
liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or
activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as
set forth in our basic WARRANTY / DISCLAIMER language, and additionally, purchaser will indemnify
OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the
Product(s) in such a manner.

RETURN REQUESTS / INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR)
NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS).
The assigned AR number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.

FOR WARRANTY RETURNS, please have the
following information available BEFORE contacting
OMEGA:
1. P.O. number under which the product was

PURCHASED,

2. Model and serial number of the product under

warranty, and

3. Repair instructions and/or specific

problems relative to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for
current repair charges. Have the following
information available BEFORE contacting OMEGA:
1. P.O. number to cover the COST

of the repair,

2. Model and serial number of product, and
3. Repair instructions and/or specific problems

relative to the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2007 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without
prior written consent of OMEGA ENGINEERING, INC.

OUTPUT <1 mW, WAVELENGTH 630-670 nm, CLASS II (2) LASER
PRODUCT. COMPLIES WITH FDA 21CFR 1040.10 & EN60825-1/11.2001

LASER RADIATION - DO NOT STARE INTO BEAM

LASER RADIATION DO NOT STARE
INTO BEAM OR VIEW DIRECTLY WITH
OPTICAL INSTRUMENTS. CLASS 2
LASER PRODUCT.

®

CAUTION

AVOID EXPOSURE. LASER

RADIATION IS EMITTED

FROM THIS APERTURE.

Label Location - refer to Section 4.1

Warnings and Cautions - refer to Section 4.1

Warning and Certification Label

This manual is related to the following products: