Ruby Tech PM0426-13 - Manual (Page 29)

COPYRIGHT © 2005 MERIT INDUSTRIES, INC.
Merit Industries, Inc.
Troubleshooting Guide for Megatouch
Ion™ ™ ™ ™ ™ Games continued
P ROBLEM C ORRECTIVE A CTION
• game locks up or
resets while
being played or
in the attract
mode
• no movement on
the screen
• power has to be
cycled off and on
to get the game
to function again
•
Check the output voltages from the power supply:
Enhance SFX 1211J
Red wire +5 volt
Yellow wire +12 volt
Blue wire -12 volt
White wire +5 volt power good
Violet wire +5 volt VSB
Black wire ground
Brown wire +3.3 volt
• Clean the vents and the fans of any dust and dirt that may interfere
with airflow.
• Clean the CPU cooling fan on the motherboard.
• Replace the CPU cooling fan if it is not operating properly.
• Reseat the DIMM on the motherboard.
• Clear memory with the following procedure:
• Turn off the game.
• Press and hold the Setup and Calibrate buttons.
•
Turn the game on and keep holding the buttons until the
screen displays “TWO BUTTON CLEAR DETECTED
RELEASE BUTTONS”. This should take about 30 seconds.
• Release the buttons. This will clear high scores, clear the
books and reset options, and reset the game menu and coin
menu to their factory settings.
• Perform a checksum test on the hard drive:
• Turn off the game.
• Turn on DIP switch 8 on the I/O board.
• Turn on the game. The test will take about 10 minutes.
•
A failure will cause the test to stop.
• A passed test will display “DRIVE CHECKSUM
COMPLETE RESET ALL DIP SWITCHES TO REBOOT
MACHINE”.
• With power on, turn off DIP switch 8.
•
game locks up
with “invalid key
for version
PG3002 – V
XXXX” • Check the program number on the security key. It should be
compatible with the program on the hard drive.
•
Check the contacts on the security key socket. Lift up on the contact
on the bottom of the socket and make sure there is a good
connection to the base of the security key.
• Check the USB cable that connects the I/O board to the
motherboard.
• Try another security key with the same program number or test the
security key in another game with the same program version.
• “INVALID KEY”
message while
downloading
software to the
hard drive • If the security key was replaced before the download:
• The motherboard did not boot from the DVD drive.
• Check that the DVD drive is set as master.
•
Check the ribbon cable connections between the DVD drive and the
motherboard.
• Try another DVD drive or another set of discs.
PM0426-13 MEGATOUCH EVO ION OWNER’S MANUAL 26