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Troubleshooting – Remington Power Tools 104317 User Manual

Page 22

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rEpaIr SErvIcE

Note: Only use original replacement parts. This

will protect your warranty coverage for parts

replaced under warranty.
Each Authorized Service Center is independently

owned and operated.

warraNtY SErvIcE

If product requires warranty service, return it to

nearest Authorized Service Center. You must show

proof of purchase. If faulty materials or workmanship

caused damage, we will repair or replace product

without charge.
Note: Normal wear, misuse, abuse, neglect, or ac-

cidental damage is not covered under warranty.

troUBLESHootING

warNING: Unplug chain saw from power source before servicing. Se-

vere injury or death could occur from electrical shock or body contact with

moving chain.

Note:

For additional help, visit DESA Power Tools technical service web site

at

www.desatech.com.

oBSErvED FaULt

poSSIBLE caUSE

rEMEDY

Saw runs, but does not cut

Chain assembled backwards

on guide bar

See Chain Saw Assembly, page 10

Saw does not cut unless heavily

forced. Cutting produces only

sawdust with few large chips

Chain is dull

See Sharpening Saw Chain, page 20

Saw runs slow. Saw stalls

easily

Low power supply voltage

Extension cord wire size too small. See

Extension Cords,

page 12

Motor of saw does not run

when you squeeze trigger

1. Trigger lockout not pressed

in to release trigger

2. Extension cord connections loose

3. Open line fuse or circuit breaker

4. Worn out motor brushes

5. Open wiring circuit on saw

1. Press in trigger lockout before

squeezing trigger

2. Check cord connections

3. Check line fuse or circuit breaker

4. See authorized service center

5. See authorized service center

Motor of saw runs, but chain

does not move

Drive Sprocket Failure

Remove and Inspect Drive Sprocket

for damage

Chain does not get oil

1. Clogged oil slot in guide bar

2. Oil is too thick

1. Remove guide bar and clean oil

slot

2. Use correct weight of oil. See

Filling Oil Tank, page 12

Chain comes off guide bar

1. Chain is loose

2. Guide bar and chain not

assembled correctly

1. Tighten chain. See Saw Chain Ten-

sion Adjustment,

page 11

2. See Chain Saw Assembly, page 10

Saw smokes

Saw damaged. Do not use saw

See authorized service center

Saw leaks oil

It is normal for oil to seep

when the saw is not in use.

Note: Empty oil tank when not in use

NoN-warraNtY SErvIcE

If product requires service, return it to nearest

Authorized Service Center. Repairs will be billed

to you at regular repair list prices.
For additional Service Center or warranty informa-

tion, call 1-800-626-2237 or visit our Technical

Service web site at www.desatech.com.

This manual is related to the following products: