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Error messages – Rinnai REU - 16 FUA - E User Manual

Page 16

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16

ERROR MESSAGES

Rinnai water heaters have the ability to check their own operation continuously. If a fault
occurs, an error code will flash on the Digital Display if you have temperature controllers
installed. This assists with diagnosing the fault, and may enable you to overcome a
problem without a service call. Please quote the code displayed when enquiring about
service. Some of these remedies can not be checked by the user because they require
the front to be taken off of the unit. They are included so that you can give the
information to the gas engineer.

* In all cases, you may be able to clear the Error code by turning the hot water tap OFF, then ON
again. If this does not clear the error, try pushing the On/Off button OFF then ON again. If the Error
Code still remains contact Rinnai or your nearest service agent for advice.
** Faults caused by insufficient gas/water supply or gas/water quality and installation errors are not
covered by the manufacturer’s warranty.

Regular maintenance should be performed by a competent person in accordance
with the local regulations at least once annually.

Code

Displayed

Fault Remedy

-

Noticeable reduction in water

flow

Inlet water filter needs to be cleaned.

10

Not enough combustion air

Check for physical blockages around

air intake or exhaust. Check combus-

tion fan.

11

No Ignition / Gas supply

Check gas valves, gas supply and

ignition unit.

12

Flame failure / Earth Leakage

Check gas valves and gas supply.

Check flame rod.

Check earth wire lead.

Check remote control.

14

High flame safety device

Check overheat circuit

16

Over temperature warning

Modulating control valve problem or

water flow control valve problem

32

Outgoing water temperature

sensor faulty

Check Hot Water Thermistor and wire

34

Combustion Air temperature

sensor faulty

Check Air Intake Thermistor and wire

61

Combustion fan failure

Check Combustion Fan

71

Micro-processor failure or Sole-

noid circuit failure

Check solenoids and pcb.

72

Flame rod circuit error

Check flame rod and pcb.

52

Gas modulating valve faulty

Check gas modulating valve and pcb.