Blackberry 6710 - Manual (Page 288)

Troubleshooting
288 BlackBerry Wireless Handheld
'More' error - invalid part
identifier Although more of the message has been requested, this error
message indicates that there is a problem receiving the rest of the
message. Request More again. If more of the message still does
not arrive at your handheld, contact your service provider or
network operator for more information.
No routing information If this message appears, the handheld does not have the correct
routing information to send the message. Register your handheld
with the wireless network to update the routing information. You
must be in an area of sufficient wireless coverage to register your
handheld. You are in an area of sufficient wireless coverage if
GPRS and one or more bars appear with the wireless coverage
indicator in the handheld status section of the screen. Refer to the
Getting Started Guide for more information on registering with the
network.
Refused by service If this message appears, the connection to the wireless network
refused your message. Send a new email message to your
contact.
Service Disabled If this message appears, the ability to send and receive messages
is disabled. Insert your handheld into the cradle and connect to
the desktop software. If the message appears again, contact your
system administrator.
Transaction error If this message appears, a general error occurred with your
handheld. Contact your system administrator.
Transaction error - bad
format If this message appears, a problem occurred while sending the
message. Register with the wireless network. Verify that you are in
an area of sufficient wireless coverage for sending and receiving
messages. You are in an area of sufficient wireless coverage if
GPRS and one or more bars appear with the wireless coverage
indicator in the handheld status section of the screen. Refer to
your Getting Started Guide for more information on registering
your handheld.
Transaction error -
decryption error If this message appears, your handheld might have a different
encryption key than your desktop. Refer to the Redirector Settings
Online Help for more information on generating encryption keys.
Transaction error - failure
at service If this message appears, a temporary problem is occurring with
the wireless network. Resend the message later.
Transmission error Description