Blackberry 6710 - Manual (Page 270)

Troubleshooting
270 BlackBerry Wireless Handheld
Address Book error messages
Attachment Service error messages
Error Description
Duplicate Name If this message appears, you have entered a new contact with the
same name as an existing contact, and on the Address Book
Options screen, the Allow Duplicate Names field is set to No.
Refer to "Setting Address Book options" on page 116 for more
information.
Name or Company Name
Required If this message appears, you have added a new contact without
including a name or company name for the contact. When you
add a new contact, you must type text in the Name or Company
Name field.
Error Description
An unknown error was encountered. If this message appears, an error exists with the
Attachment Service. Contact your system
administrator for more information.
Document is empty.
or
Spreadsheet is empty.
If this message appears, there is no content
available in the attachment.
Embedded sheet data not present on
the device. If this message appears, the data for the table that
you attempted to view is not available on the
handheld. Return to the Table of Contents view
and retrieve the section of the attachment that
contains the table.
No supported attachments found. If this message appears, no valid attachments
were found in the attachment that you are
currently viewing.
Password protected document. If this message appears, the message requires a
password to be viewed successfully. On the
Attachment screen, click the trackwheel to view
the menu. Click Password. Type the password
and click the trackwheel to return to the
Attachment screen.